How it works

Get started with 3 easy steps.

You Ship it

​Mail us your computer along with contact information, return mailing address and a description of the problems you are experiencing. If you don’t have your original computer box, don’t panic. Use a plain cardboard box with bubble wrap or peanuts as padding.

We Diagnose

We will run a full battery of diagnostics that match your indicated problems and you will typically receive the computer repair diagnosis and a complete written repair estimate via email within 24 hours.

We Repair & Return

Approved repairs are typically completed within 3 to 5 working days and your “good-as-new” computer is promptly shipped back to you. You enjoy an updated and fully functioning repaired computer for less than the price of a new computer.

Get Started

Why Choose Helton's Computer Repair​
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Free Diagnostics
We believe in a transparent repair process, and that starts with clear and upfront pricing. If you’re not sure what’s wrong with your device, we would be happy to diagnose it for free. Once we determine what is needed for your repair, we will contact you with an obligation free repair quote. You can elect to continue with a repair, or not, the choice is always yours.
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Low Price Guarantee
Getting your device repaired shouldn’t break the bank. Our low price guarantee ensures that we always offer the best price to our customers. Just bring in any local competitor’s published price for the same repair, and we will happily match and beat their price by $5. Note, the repair price must be a regularly published price, and the offer does not apply to specials, coupons or other discounts.

Quick & Convenient 
Repair Process
From friendly and informative technicians, to online repair tracking, we make repair easy. We know how important your device is to you, so we promise to return it to you as quickly as possible, and keep you informed every step of the way. Most of our popular repairs can even be performed while you wait!

90-Day Warranty
In the rare event that you experience an issue with your repaired device, we back all our repairs with a 90-day, hassle free warranty. Not near the store you originally visited? No problem, our warranty is valid worldwide at all of our locations!

Call or message professionals if you need more information. When you're ready, hire an experienced professional at a price that's right for you.

On-Site Computer & Technical Services
ComputerAssistant.com has for then 1200 excellent techs that is here to help communities national wide.

Dell has made it easy for you to recycle your used computer equipment through Dell Reconnect, a partnership with Goodwill Industries.