STEP 1

Print & Pack​

Print the PDF attachment in your email and place it inside the package.
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Don’t have a printer?
Please include your Full Name & Number in your package so we can match you with your ticket number.

STEP 2

Confirmation

You will get an e-mail confirmation when your package has been received, and a technician is working on your order. 
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If you requested an estimate, one will be e-mailed to you upon receipt of your package and you can accept or deny. ​

STEP 3

​Repair

An estimate will be e-mailed to you, and you have the option to accept or deny.
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Upon approval, your device will enter the repair queue, and it will be worked on in the order it was received. ​

STEP 4

​Mail Back

Your device will be mailed back to you upon payment received, via the shipping method you specified. 
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A confirmation e-mail will be sent to you once your order is complete and tracking information will be provided ​

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