Questions & Answers
You might say to yourself, how does Helton's Computer Repair do such amazing pricing?
Q: Are you using low quality parts?
A: No, we only use the highest quality parts available.
Q: Do you have a shop?
A: No, We have many home based businesses to serve you locally. We cut out building cost and employee cost this way, which you end up saving 10% to 50%!
Q: How long does most repairs take?
A: Average repair time is 30 minutes, but could take longer depending the type of repair.
Q: What is LCD?
A: It is your display (picture). Most repair pricing for LCD's is because your touch or display is not working.
Q: How does mobile repair work?
A: Starting at $20 and going up from there depending on how far your home or business is away from the tech. The money is to pay for the tech time and fuel.
Q: Do you offer free diagnostic?
A: Yes, we don’t charge any fees just to get a diagnostic.
Q: Do I need appointment?
A: No it’s not required, but it is recommended to keep speedy repairs! Always call before coming!
Q: I’m out of state do you expect repairs?
A: Yes currently you need to ship to the San Diego, Texas address. It will be your responsible for the shipments. Include a phone number to reach you.
Q: Do you accept credit card, Visa, MasterCard, American Express, Discover etc?
A: Yes, we do accept credit cards.
Q: Do you accept check?
A: No, except for large transaction for business customers only!
Q: I have 2 or more phones / tablets, do I get a discount?
A: Yes we have a few discounts available, please look at our DISCOUNT page.
Q: What happens if you break my device?
A: This is extremely rare! If this happens you pay nothing for your repair, and get a replacement device for the inconvenience with data transfer or brand new upgraded device if we lose your data.
Q: Email or texting ok?
A: Yes 24/7
Q: Do you repair all electronics?
A: Yes, computers, gaming consoles, Cell phones, tablets, tv's and other electronics.
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Did You Know?
That most slow computers did not start that way? One of our most popular computer repair services is bringing back the performance that your computer once had.
In just a few hours, we can extend the life of your computer investment without the need to buy a new computer.
So sure that we can help speed up your computer, that we benchmark the system before we do our work, and again after we are done. If we have not improved the computer's performance, you pay nothing. That is how sure that we can help.
Interested in bringing new life to your slow computer?
Let Us know - Contact Us Today