Playstation 4 Original Repair
We've been performing PS4 repair ever since they were first released in 2014. We can fix pretty much anything with Playstation 4 consoles. So no matter whether yours has a faulty HDMI port or a faulty blu-ray drive, we can repair it for you.
If you don't see the repair you need in the list just choose "diagnosis" then ship it out to us. Once we receive it we will figure out what the problem is and give you a price estimate.
How to Ship Your Console?
If you've purchased your repair then you're ready to get it shipped out to us.
Heltons Computer Repair
P.O. Box 3936
Alice, TX 78333
*Please note, we do not ship back to Military addresses (We've had too many broken consoles.)
*Please note: We use USPS shipping and do not require a signature when delivered. If you would like signature confirmation please let us know.
Our turnaround time depends entirely on which repair speed you choose at checkout.
We offer a 1 business day, 3 business day and 5 business day turnaround times for most repairs.
You will choose the delivery speed at checkout
Keep in mind that this is just the time for the actual repair. Our free return shipping takes an additional 4-5 business days.
You can also choose faster, paid return shipping.
YOU SHIP IT
Mail us your game console along with contact information, return mailing address and a description of the problems you are experiencing. If you don’t have your original console box, don’t panic. Use a plain cardboard box with bubble wrap or packing peanuts as padding.
We will run a full troubleshoot diagnostics that match your indicated problems and you will typically receive the game console diagnosis and a complete written repair estimate via email within 24 hours.
WE REPAIR & RETURN
Approved repairs are typically completed within 3 to 5 working days and your “good-as-new” game console is promptly shipped back to you. You enjoy an updated and fully functioning repaired console for less than the price of a new game console.
Diagnostic: FREE! (Pay After Repairs)
So your PS4 has some problems that you don't see listed here or don't know what to call them. Bring it on in if you can and we can help tell you what's wrong.
Hard Drive Repair / Upgrade
PS4 hard drives are a common replacement item. Some of the common indications that your hard drive may be bad are:
We can fix your overheating console no matter what is causing it. Whether it's being caused by a faulty fan, a clogged heat sink or is just really dirty we can have it fixed and back to you in no time!
As the PS4 console gets older there are more problems with overheating and the fans going bad. Sometimes the fan will make strange noises when they go bad but sometimes the just completely stop working suddenly. A good way to check the function of the fan is to put your hand behind the console where the air vents out. If you feel no airflow then you may have a bad fan. We test all consoles to be sure we know what the problem is before we start the repair...if it's not the fan we'll let you know what the actual problem is.