Playstation 4

PlayStation 4 Repairs

We've been performing PS4 repair ever since they were first released in 2014. We can fix pretty much anything with Playstation 4 consoles. So no matter whether yours has a faulty HDMI port or a faulty blu-ray drive, we can repair it for you.

If you don't see the repair you need in the list just choose "diagnosis" then ship it out to us. Once we receive it we will figure out what the problem is and give you a price estimate.

Ready to get your device fixed?

Then click "Get Stated" below to fill out the form and give us information about your device.

Get Started

How to Ship Your Console?

If you've purchased your repair then you're ready to get it shipped out to us.

Package your device carefully (pad it carefully with bubble wrap...especially the corners) and put it in a box. We recommend a 14x14x6 or similar sized shipping box for most game consoles. Handheld consoles like the Nintendo 3DS or Switch ship well in a Small Flat Rate box from the Post Office.
Include your order confirmation OR name, return address and phone number inside the box - this lets us know whose it is when it gets here.
Put our address on the box. Take it to your local shipping company. We use UPS but you can you whatever service you like. Please be sure to pad your console (especially the corners) extra well...we have received damaged consoles from not enough padding.

Mail-In Address:
Heltons Computer Repair
P.O. Box 3936
Alice, TX 78333
United States

If you are going use UPS or FedEx, please contact us so we can give you a physical address.
Please note, we do not ship back to Military addresses (We've had too many broken consoles.)
Please note: We use USPS or UPS for shipping and do not require a signature when delivered. If you would like signature confirmation please let us know for additional charge fee.

Turnaround Time

Our turnaround time depends entirely on which type of repair that needs to be done on your device. Some items can need some replacement parts or even special parts.

Keep in mind that this is just the time for the actual repair. Our free return shipping takes an additional 4-5 business days.

YOU SHIP IT

Mail us your game console along with contact information, return mailing address and a description of the problems you are experiencing. If you don’t have your original console box, don’t panic. Use a plain cardboard box with bubble wrap or packing peanuts as padding.

WE DIAGNOSE

We will run a full troubleshoot diagnostics that match your indicated problems and you will typically receive the game console diagnosis and a complete written repair estimate via email within 24 hours.

WE REPAIR & RETURN

Approved repairs are typically completed within 3 to 5 working days and your “good-as-new” game console is promptly shipped back to you. You enjoy an updated and fully functioning repaired console for less than the price of a new game console.